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Questions, bug reports, or just to tell us something's broken. A real person reads all of it.
If you're writing about a specific app, its support page will get you a faster answer — it has the details we usually end up asking for anyway:
For a bug, it helps enormously to include your device model, your OS version, the app version, and what you were doing when it happened.
Found a security issue? Please write to support@backfinlabs.com and give us a reasonable window to fix it before disclosing. We'll credit you if you'd like us to.